FAQ
Frequently Asked Questions
What is the NOVAURA Signal Recovery System? NOVAURA is a two-step scalp care system designed for women 45 and over experiencing hair thinning. It combines a precision micro-infusion applicator with a peptide-based serum to support scalp response and hair density.
How does it work? As your body changes after 45, your scalp becomes less permeable and less reactive — we call this Scalp Signal Shutdown. Standard serums sit on the surface and never reach the follicle. NOVAURA's applicator bypasses the surface barrier, and the Peptide Response Complex delivers active ingredients directly to the environment where hair response begins.
Who is this for? NOVAURA is designed for women over 45 experiencing hair thinning related to perimenopause or menopause who have already tried serums, supplements, or other topical products without results.
How do I use it? Apply 3 to 5 times per week. The full routine takes 60 seconds. Apply to dry scalp, section by section, focusing on areas of thinning.
What ingredients are in the serum? The serum contains Biotinoyl Tripeptide-1 and Acetyl Tetrapeptide-3 — two advanced peptides that support the scalp's natural ability to respond — along with Adenosine, Panthenol, and Azelaic Acid.
Is this safe? Yes. The formula is cosmetic-grade, GMP certified, and MoCRA compliant for the US market. It contains no hormones and no prescription ingredients.
How long does one kit last? One kit (3 ampoules + 3 applicators) covers approximately 3 to 4 weeks of use at the recommended frequency.
Do you offer a refund? Yes. Full refund within 30 days of delivery. No questions asked, no photos required. Email hello@trynovaura.com with your order number.
How long does shipping take? Free standard shipping to all US addresses. Delivery takes 7–15 business days.
Will this regrow my hair? NOVAURA is a cosmetic product designed to support scalp response and hair density — not a drug. We don't make regrowth claims. What we do: help your scalp respond again so it can do its job.